Co-design facilitation - Compassion Revolution

In a compassionate co-design process, we work with you from the first step to help you realise the hopes you hold for your organisation. Your vision, your needs and your stakeholders, guided by our experienced team.

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Shaping your more compassionate future together

We help you think about the challenges you’re trying to manage, and how to bring together the right team for this. We support the convening of your team, and our facilitated and highly creative co-design workshops help your participants build your organisation’s future together. At the end, we’ll be there with you to celebrate, evaluate and reflect, and to think with you about the way that the design can be embedded in your future work, so nothing is wasted.

Why this works

“ I continue to see the results of our exciting work, on every occasion I visit the Spinal Injury Unit, it is truly infectious—I love it. Thanks is not sufficient in witnessing the positive impact this has on both patients and staff. I truly believe all health facilities would benefit from adopting this approach.”

Consumer participant— QSCIS, Brisbane-Meanjin

Why this works

Organisations that deliver a service must listen deeply to the ways that their services affect the people who need them.
Good co-design grows out of time, patience and diversity.
The design, goals and journey are co-created from the first step—it’s a rich human process.
The level of trust and mutual respect for living experience in co-design teams produces extraordinary outcomes.
Experience-driven co-design helps your organisation stay grounded in a deep sense of what is worth doing, and what needs to change.

We are such a passionate team, and this has bean an amazing project it will go so far to making us great.

Co-design participant
QSCIS
Brisbane-Meanjin

I really value the work Compassion Revolution has provided and to hear our CEO say this would be beneficial across the entire health sector demonstrates the commitment in executive values we are seeing. Gold medals to you

Consumer participant
QSCIS
Brisbane-Meanjin

To find a team where consumers (people with a living experience of a spinal injury) and clinicians come together to form a collective commitment for how we care for each other is truly revolutionary.
As a consumer I’ve never seen a co-design team work together this well. This is a benchmark.

Consultant on consumer governance and participation
QSCIS
Brisbane-Meanjin

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FAQs about co-design facilitation

Where do we begin?

We engage with your organisation to understand the scope of the challenge you want to address so that we can help you think about the right team to bring together, and then we deliver a proposal for the journey.
How do we recruit a good co-design team?

We help you recruit a team with diverse knowledge of your organisation balanced by an equal number of those who are affected by the service. Look for front-line staff and managers who are able to work together on an equal footing, and service users who will be comfortable talking about their lived and living experience.
What’s the time commitment for the co-design team?

We usually start with a full-day in person or hybrid workshop to help the team come together around the problem. After that, the journey is likely to include 3-5 online meetings or face-to-face workshops from two hours to a half day as we work through the creative steps. We manage the scheduling of this, and we’ll work with your team to make it as easy as possible for everyone to participate.
How long does a co-design take?

A co-design process is relational work and this takes time. And the deep work includes the design and consultation that goes on between workshops, so we recommend that you allow 6-12 months for a co-design depending on the scope of the project. If you want to talk about brief co-design over a more intensive period, ask us.
How do we make sure everyone has a say?

Our team are skilled in listening and noticing the dynamics in a team and we structure our workshop approach to help everyone contribute in whatever way is safe for them. We also work with you to design wide consultation with your organisation, whenever this is appropriate for you.
What kinds of things are suitable for a co-design approach?

You can take a co-design approach to all kinds of things, wherever you want diverse voices to make a difference to the outcome! We can help you bring the richness of co-design to anything from a values poster to a building or your organisation’s strategic plan.
What will we get out of this?

The common outcome of a good co-design is confidence: you learn that your organisation is creative, capable and can rise to the challenge of difficult conversations. Co-design can really help break some of the organisational habits that are holding you back, and will always help you see things that seem stuck in new ways.