Charlie Jones did his undergrad studies in Psychology at University of Edinburgh and went on to do a D.Phil. at University of Oxford, and a Doctorate in Clinical Psychology at University of Plymouth. He has worked in the NHS since 2004. Charlie currently leads a clinical psychology team in Southmead Hospital in Bristol. He has a passion for systemic and relational approaches to working in healthcare, and how we can create sustainable conditions for safe, honest conversations with both colleagues and patients.